Refund Policy for Metafluence

1. Introduction

This Refund Policy outlines the terms and conditions under which refunds may be issued for services purchased through the Metafluence freelancing website portal. By using Metafluence, you agree to be bound by this Refund Policy.

2. General Refund Policy

Non-Refundable Services: Most services offered on Metafluence, including but not limited to freelance services, digital products, and subscriptions, are non-refundable. This is due to the nature of these services.

Exceptions: In rare cases, refunds may be considered at the sole discretion of Metafluence for services that do not meet the agreed-upon quality standards or are not delivered as described. To request a refund, please contact our customer support within 3 days of service completion.

3. Refund Process

Refund Request: To initiate a refund request, please submit a detailed explanation of the issue to our customer support team at [email address].

Review: Our team will review your request and gather necessary information to assess the eligibility for a refund.

Decision: You will be notified of the refund decision within 15 business days. If approved, the refund will be processed to your original payment method.

4. Refund Limitations

Partial Refunds: In some cases, partial refunds may be issued if applicable. The amount of the refund will be determined on a case-by-case basis.

Proof of Purchase: You may be required to provide proof of purchase (e.g., order confirmation, payment receipt) to support your refund request.

6. Changes to Refund Policy

Metafluence reserves the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Metafluence website.   

7. Contact Information

For any questions or concerns regarding this Refund Policy, please contact our customer support team at info@metafluence.in